Always assured me in all aspects of my case and gave me confidence to continue. Thank you for the successful conclusion. - October 2025

Miss Sophie done a good job, explained things well. I would recommend her to any one. Thanks Miss Sophie (Proper job) - September 2025

Sophie explained the process at the outset, how communications would be via email and how the "no win, no fee" worked, amongst other factors. I felt that Sophie was incredibly knowledgeable, especially of relevant case law. Polite, diplomatic and efficient in view of a very difficult opposition that appeared to constantly push the boundaries. Legal obligations Apart, I have no problem with the fees. Sophie was able to arrange excellent medical assessments that I consider hugely contributed to the successful result. Thank you Sophie - March 2025

Just over 4yrs as a solicitor […] and you've been fantastic. Your legal knowledge, case law, diplomacy etc. are excellent. - March 2025

I would like to say how happy I am with the service, care and support I received from Sophie. Thank you for your service, support, and lastly your patience. - January 2025

Sophie was great to work with very helpful and knowledgeable, but more importantly she was very understanding while I was going through a very stressful time and was there at the end of the phone to reach when I needed to talk through things. - July 2024

She was very professional & helpful always giving the right advice and always pleasant to talk to. - Mrs J A Moore - March 2024

Sophie was really helpful and I wouldn't have got anywhere without her, She explained everything to me and kept in contact, she did a wonderful job and sorted everything out for me. / I would recommend Sophie to everyone. Many Thanks. - March 2024

I would just like to say a big thank you to Sophie for all the hard work. If ever i need help in the future I would go to Sophie, she tried everything to get me a good outcome. / Good communication, very professional and very easy to talk to. - March 2024

Sophie was excellent throughout our contact. She was always professional, knowledgeable and happy to explain the detail. You are fortunate to have a colleague and representative with such skills. - February 2024

Sophie was excellent all the way through the process and was very pleased with the outcome of my case – December 2023

Very pleased with the support and help from Sophie. Always explained next steps fully and very quick to respond to any queries/correspondence. - June 2023

...I would like to take this opportunity to thank you for all of your help in this matter. It has been a very positive experience dealing with your firm and I have found you personally to be extremely helpful and efficient. Having sadly lost both my parents during the last 3 years I have had quite a lot of dealings with the legal profession recently. It is a refreshing change to have emails and phone calls etc. responded to in such a timely manner. / Thank you again for your help. - May 2023

Sophie Hay has been professional and helpful throughout my accident claim. Everything was explain clearly and brought to a satisfactory conclusion. I would have no hesitation in using Sophie’s services again. - MEP - April 2023

Sophie has been very helpful and managed to negotiate a satisfactory outcome that required a lot of chasing and persistance on her part. She always returned my phone calls promptly or replied to my emails. Very happy with her profesionalism throughout. Thank you ! - SJP - September 2021

I met Mr Phil Weaver, at the Camborne branch after I was involved in a double Decker bus crash.
I found Mr Weaver extremely professional, polite and very understanding.
Nothing was too much trouble, and he kept me informed, at every stage of my claim.
The help and advice he gave me, throughout the claim, was just brilliant.
I will be forever thankful, for his and (Sophie Hay), in being successful in, securing my claim. - Mrs M Westley - September 2021